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Tekton Growth — Internal Wiki

The single source of truth for how Tekton Growth operates. Every repeatable process lives here. If you’re doing something for the second time without a page to follow, write the page.

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Check the SOP Status page to see where everything stands before you start a task.

Overview

Client lifecycle, team roles, and the full platform stack.

Sales & Onboarding

Pre-sale through Day 1 kickoff.

CSM

Client communication, monthly reporting, and relationship management.

GBP Specialist

Profile setup, posting, citations, and review response.

SEO Specialist

Monthly pipeline, technical SEO, content, and rank tracking.

LSA Specialist

LSA setup, lead management, and budget optimization.

Website Specialist

Website builds, QA, tracking scripts, and launch gates.

Operations

Billing, contracts, escalation, offboarding, and hiring.

Training

New hire curriculum, AI tools, prompt library, and SEO foundations.

If a question gets asked twice, it becomes a page here. No exceptions.