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Operations

Website / SEO Completion Notes

Platform
Operations
Owner
Website / SEO Specialist
Assignee
Jakob
Supports
CSM, Operations
Needs review — This SOP contains our content but has not been verified by Nick. Treat as a working draft until marked Live.

Use this SOP whenever Jakob finishes website or SEO work and needs to hand it back to CSM, Nick, or Operations. The goal is to prevent vague completion notes that require someone else to re-check the whole task.

Primary owner: Website / SEO Specialist Current assignee: Jakob Supporting owner: CSM for requester-facing closeout

  1. Start with a one-sentence summary of what was completed.
  2. Include the affected URL, repo, task, or platform area.
  3. Add verification evidence: build passed, route checked, form tested, marker present, screenshot attached, or tool checked.
  4. Call out anything that was not changed, could not be verified, or still needs approval.
  5. Add a suggested client-safe update if the CSM needs to notify the client.
  6. Move the task to the correct handoff status only after the note is complete.

Completion notes are done when another teammate can understand what changed, what was verified, what risk remains, and what can safely be said to the client without asking Jakob to explain it again.