| Status | Meaning |
|---|
| Live | Verified by Nick. Safe to follow. |
| Needs Review | Our content — not yet signed off. Use with judgment. |
| Stub | Template placeholder. Not filled in yet. |
These SOPs have our actual content but haven’t been signed off by Nick yet.
| [Email Alias Setup](/csm/email-alias-setup) | csm |
| [Grant Client GA4 Access](/csm/grant-ga4-access) | csm |
| [Monthly Reporting](/csm/monthly-reporting) | csm |
| [Client Offboarding](/csm/offboarding) | csm |
| [Client Onboarding (P0)](/csm/onboarding) | csm |
| [Monthly ROI Verification](/csm/roi-verification) | csm |
| [Analytics Setup](/gbp/analytics-setup) | gbp |
| [Citation Building](/gbp/citation-building) | gbp |
| [GBP Management](/gbp/gbp-management) | gbp |
| [GBP Setup & Verification](/gbp/gbp-setup) | gbp |
| [GHL Sub-Account Setup](/gbp/ghl-sub-account-setup) | gbp |
| [GBP Posting Calendar](/gbp/posting-calendar) | gbp |
| [Review Response](/gbp/review-response) | gbp |
| [Social Profile Setup](/gbp/social-profile-setup) | gbp |
| [Lead Management](/lsa/lead-management) | lsa |
| [LSA Management](/lsa/lsa-management) | lsa |
| [LSA Setup](/lsa/lsa-setup) | lsa |
| [Contracts & MSA](/operations/contracts) | operations |
| [90-Day Ramp Plan](/operations/ramp-plan) | operations |
| [Client Lifecycle Playbook](/overview/client-lifecycle) | overview |
| [Team Roles & Responsibilities](/overview/team-roles) | overview |
| [Platform & Tech Stack](/overview/tech-stack) | overview |
| [Agreement of Terms](/sales/agreement-of-terms) | sales |
| [Discovery Call Framework](/sales/discovery-call) | sales |
| [Pre-Sale & Lead Qualification](/sales/pre-sale) | sales |
| [AI & ChatGPT Optimization](/seo/ai-optimization) | seo |
| [Content Strategy](/seo/content-strategy) | seo |
| [Lead Tracking (Monthly)](/seo/lead-tracking) | seo |
| [Monthly Pipeline](/seo/monthly-pipeline) | seo |
| [Offsite SEO](/seo/offsite-seo) | seo |
| [Rank Tracking](/seo/rank-tracking) | seo |
| [Technical SEO](/seo/technical-seo) | seo |
| [AI Prompt Library](/training/ai-prompt-library) | training |
| [AI Tool Setup](/training/ai-tool-setup) | training |
| [New Hire Curriculum](/training/new-hire-curriculum) | training |
| [SEO Foundation](/training/seo-foundation) | training |
| [Custom Website Build](/website/custom-website-build) | website |
| [Site Launch Gate](/website/site-launch-gate) | website |
| [Tracking Scripts](/website/tracking-scripts) | website |
| [Website QA Checklist](/website/website-qa) | website |
These SOPs are verified and safe to follow.
_No pages marked live yet._
These pages use the standard SOP format but have no Tekton-specific content yet.
| [Billing & Collections](/operations/billing) | operations |
| [Escalation Ladder](/operations/escalation-ladder) | operations |
| [Hiring Scorecard](/operations/hiring-scorecard) | operations |
| [Weekly One-on-Ones](/operations/weekly-one-on-ones) | operations |
| [Proposal Process](/sales/proposal) | sales |