Role Views
GBP Specialist
Current assignee: TBD
Special Request Responsibility
Section titled “Special Request Responsibility”GBP and citation special requests must come through the CSM using Special Request Intake and Closeout. The GBP Specialist owns fulfillment and evidence notes, then moves the task to in_review for CSM requester closeout.
These are the SOPs assigned to this role. Pages stay filed under their platform or system section.
- Special Request Intake and Closeout
- Analytics Setup
- Brain Provisioning (New Client)
- Changing the Address on an Existing Verified GBP
- Citation Building
- Coaching a Client Through GBP Video Verification
- Duplicate Listings & NAP Cleanup
- GBP Management
- GBP Posting Calendar
- GBP Setup & Verification
- Preparing a New Address for GBP Creation
- Review Response
- Social Profile Setup
- Sourcing a Virtual Office for GBP Verification
- Discord Team Operating Guide